Gavin has a broad and comprehensive knowledge of Bacs processes and the Direct Debit Scheme . He was responsible for writing the Bacs Accredited Clear Direct Debit Training course in 2009 and established Clear Academy the same year.
Well known as a Speaker at industry conferences and events, Gavin has previously spoken on a diverse range of Direct Debit related topics, including software, rules and regulations and tips to improve collection rates. Gavin has previously worked at Direct Debit Ltd and Experian Payments.
Clear Academy is built on the simple principle that information is only of use if it is clearly understandable and can be used to deliver the desired result.
We are the only independent, accredited, training provider and therefore able to support you with objective advice and guidance on all your training needs and on how to best manage your Direct Debit systems.
Things that are important to the way we work:
· Thorough understanding of the organisations that we work with:
· Organisations aims
· Training objectives
· Knowledge, expertise and understanding of our sector
· A passion for making complex and technical subjects simple, relevant and easy to understand
· Ongoing pursuit of the best possible levels of service.
If you have ever struggled to get an answer about Direct Debit, then we are the organisation to call.
We can help you with:
· Ensuring Direct Debit scheme compliance
· Reducing unpaid items and avoiding common pitfalls
· Maximising the number of people who will pay you via Direct Debit
· Making sure your processes keep the cost of collections to a minimum
· Increasing the success rate of collections of Direct Debits
· Reducing the likelihood of indemnity claims
· Getting the most from AUDDIS
· Successfully managing Paperless Direct Debits
· Allowing you to concentrate on your core business
Our expertise comes from many years of helping clients in a variety of different sectors including:
· Local and Central Government, Charities, Membership and Not For Profit Organisations, Retail and Leisure, Debt Management and recovery, Banking, Finance and Insurance, Telecommunications, Manufacturing, Professional Services.
Projects we have helped with have included
· Reducing failed set ups, unpaid items and errors
· Implementing new software systems
If your organisation could benefit from help in any of these or other areas of your set up then please see our Direct Debit Training course details or Direct Debit Consultancy sections for more information on what we offer.
© Clear Academy Ltd 2011, Clear Academy is a trading name of Cleara Consulting Ltd. company registration number 07081560
About Clear Academy..
Debbie joined Clear Academy in October 2011. She has previously held roles within Marketing, Sales, Market Research, Business Information, Training and Forecasting.
Debbie has worked at a number of companies during her career and been based in the UK, Ireland, Spain, Denmark and Sweden. Most recently Debbie worked as Marketing Manager for Novo Nordisk Ltd, a Danish owned Pharmaceutical company where she was responsible for co-ordinating the marketing effort across Northern Europe.