Clear Direct Debit Training Course Agenda

10:-00 A.M. – 4:30 P.M.

 

Facilitator: –     Gavin Lawrence

                           

 

 

 

 

 

Time

Content

9:45 – 10:00

Arrivals

10:00-10:15

Welcome and Introductions

10:15-11:00

Background and Introduction to the Direct Debit Scheme

11:00-11:15

Break

11:15-12:30

The Direct Debit Process – Instruction, Collection, Reports

12:30-1:30

Lunch

1:30-2:30

AUDDIS – Automated Direct Debit Instruction Service

2:30-2:45

Break

2:45-3:30

PDD – Paperless Direct Debit

3:30-4:15

Indemnities, Prohibited Practices and Marketing

4:15 – 4:30

Quiz