
Clear Direct Debit Training Course Agenda
10:-00 A.M. – 4:30 P.M.
Facilitator: – Gavin Lawrence
|
Time
|
Content
|
|
9:45 – 10:00
|
Arrivals
|
|
10:00-10:15
|
Welcome and Introductions
|
|
10:15-11:00
|
Background and Introduction to the Direct Debit Scheme
|
|
11:00-11:15
|
Break
|
|
11:15-12:30
|
The Direct Debit Process – Instruction, Collection, Reports
|
|
12:30-1:30
|
Lunch
|
|
1:30-2:30
|
AUDDIS – Automated Direct Debit Instruction Service
|
|
2:30-2:45
|
Break
|
|
2:45-3:30
|
PDD – Paperless Direct Debit
|
|
3:30-4:15
|
Indemnities, Prohibited Practices and Marketing
|
|
4:15 – 4:30
|
Quiz
|