Q. What is DDIC/ DDICA?
For a more complete explanation click on this link s above
Q. Do we have to keep a hard copy of the DDI or will a scanned copy do?
A. The rules say “A copy” and so a scanned copy will be sufficient if you ever need to produce one for a paying bank.
Q. Where do I get a copy of latest Scheme Guide and Rules?
This is located in the secure area of the Bacs website, you will need your password and login details to access it. Every organisation has a security contact who should have/ or be allocate the privileges to access the site.
Q. Is AUDDIS being made mandatory?
Not at the moment - it is something that gets discussed frequently and may happen in future however at the moment the manual scheme runs along side the AUDDIS scheme. It is mandatory however for any new Service Users that are submitting directly to Bacs.
Q. What is Direct Debit? (Click on question for a more complete definition)
A Direct Debit is an instruction from a customer to their bank or building society authorising an organisation to collect varying financial amounts from their account.
Q. Why Direct Debit? (Click on question for a more complete answer)
There are all sorts of reasons why many organisations would see Direct Debit as the most reliable, efficient and cost effective way to collect payments; there are many advantages to consumers too.
Q. What are the downsides?
There are a couple of things that an organisation needs to think about and it all depends how you are looking to use the scheme. The good news is, if you implement the scheme well and understand it’s rules and guidelines, then there is very little to worry about.
Q. How do I go about collecting Direct Debits?
As with most things in life there are a number of options, your bank is usually the best place to start. You can apply to collect Direct Debits directly or you may choose to involve a third party to help you. It will depend on your business and your customers as to what works best for you.
Q. What does your training cover?
Our “Clear” Direct Debit Training course covers all of the rules and guidelines that you need to comply with. It also gives valuable insight into how to maximise the opportunities that Direct Debit presents. Full details are on our training page.
Q. What is AUDDIS?
AUDDIS is the Automated Direct Debit Instruction Service - it’s the easiest and quickest way to set up a new Direct Debit customer. For all new companies looking to collect by Direct Debit, this is now the mandatory way to send your new Direct Debit Instructions to Bacs.
Q. What is PDD? (For a more complete answer click on the question)
Paperless Direct Debit allows you to sign up new customers without getting them to fill out a paper form. This makes it ideal for any organisation that wants to take full advantage of the internet or sign people up through telephone contact. There are different rules that will apply to companies that would like to use this method of sign up. Please contact us for more information.
There are a number of differences, for a full explanation click on the question
Q. What if the question I have isn’t answered here?
If you have any additional questions about the Direct Debit scheme or Clear Academy’s services please click here to send an e mail to us and we will endeavour to get back to you quickly with the answer.
Frequently asked questions
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