AUDDIS Reports

AUDDIS is an acronym made up from the Automated Direct Debit Instruction Service.

The AUDDIS report is triggered by the submission of a file from the Service User to Bacs.

It is available to Service Users (Organisations that collect Direct Debits) the day after a file of new Direct Debit Instructions has been submitted . If the instruction is valid and is able to be set up against the customer’s account then you hear nothing. If however there is a problem and the new instruction that are not accepted either by Bacs or the payer’s bank and is therefore not lodged against the customer’s account then you will receive an AUDDIS report detailing the reasons why.

There are a wide variety of different reasons each with it’s own reason code. For example the reason code for no account is “5” our Direct Debit Training Courses cover full details.

As with the ARUDD report Bacs only advise of exceptions, i.e. the report will not contain any information for Direct Debit Instructions that have been accepted and set up correctly.

All of the reasons that the new instructions may not be accepted as follows:-

· Instruction cancelled by payer

· Payer deceased

· Account transferred

· Account transferred to another bank/building society

· No account

· No Instruction

· DDI amount not zero

· Account closed

· Account transferred to a different branch of the bank/building society

· Invalid account type

· Bank will not accept Direct Debits on account