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The Direct Debit Instruction or DDI as it is often referred to is the form that a payer signs in order to give their authority for an organisation to collect Direct Debits from their account. Although In many cases nowadays the traditional paper form has been replaced by the Paperless Direct Debit process there are still many organisations that only use paper forms and all organisations must offer the alternative of a paper form if a customer would prefer it. The example below shows more detail of a standard Direct Debit Instruction with an explanation of each part of it. There are many other versions of this form that are permitted by the scheme, full details are in the Service User’s Guide and Rules. |
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The Direct Debit Instruction |

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The Service user number must be printed or stamped on the form, not hand written. |
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The Direct Debit Logo must be present (There are also rules regarding it’s size and position) |
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The Service user’s box is not mandatory, anything written in here will be disregarded by the bank. |
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The Instruction must be correctly signed and dated. |
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The Direct Debit Guarantee is not mandatory on this form but must be sent to the payer before any Direct debits are collected |
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The Direct Debit Reference must be present and between 6 and 18 characters |
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The payer’s bank details must be completed. |
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The Account name must be completed. |
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The Service User’s name and address details must be included |
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The words “Instruction to your bank or building society to pay by Direct Debit” must be present |
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